Order process

Welcome to our online shop. With a few steps you can easily shop from home:

Choosing process

You view our products by searching or selecting them via the product categories. By clicking " Add to Cart " your items will be added to the shopping cart. This does not mean that an order is placed. You only collect your products here and you can change this selection at any time.


If you want to view your shopping cart, click on the shopping cart in the upper right area of ​​the page. All selected articles including prices are listed.
You can change the respective order quantity by entering the desired quantity in the "Number" field. By clicking the word "delete" you can remove individual items from the shopping cart.
If you would like to continue shopping, click on " Continue shopping " in the upper right area of ​​the shopping cart or select a product category in the top of the page.


With the button "Checkout" start the ordering process in the shopping cart. When ordering as a guest, your data will only be saved for the current order.
Enter your address and contact details to whom the invoice should be addressed. You have the option of having the order delivered to the billing address or to another address.


You can choose from the following payment methods:

  • Paypal – you will automatically be redirected.
  • Advance payment – after finishing the order you will receive the invoice via e-mail.
  • Debit
  • Credit card

Finishing order

Please read our general terms and conditions carefully and confirm them by clicking on the corresponding menu item.
Following information is shown on the next page:

  • Ordered goods
  • Shipment fees
  • Payment method
  • Customer data
  • Delivery adress / Invoice adress

Please check your order for correctness. You have the option by selecting the menu item "Change" Modify your order. With the button "Send order" your order will be sent to us. You will immediately receive an order confirmation by email. This email only serves to confirm the receipt of your order and does not yet constitute acceptance of your offer to conclude a purchase contract. The purchase contract is concluded when we accept your order by sending you an order confirmation by email send.

Change requests / cancellation / mistakes

Should you have any change requests after completing your order, please contact us at +496442-9421-0. We look forward to your questions or suggestions. You can send an email to info@heller-medizintechnik.de or via the menu item "contact " contact us.

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